Refund policy
Return & Refund Policy
Thanks for shopping with us!
If you are not entirely satisfied with your purchase, please let us know. We want to make your experience of shopping with us as enjoyable as possible.
Returns
To be eligible for a return, your item must be unused and in the same condition you received it.
Your item must be in the original packaging with a proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item to us, please contact us using our website chat or at drink@bottlebarandshop.com
